FAQs

We provide skip bins suitable for both commercial and domestic use. The type of bin you need is completely dependent on the type of waste you need to remove.

We offer the following:

• General waste – timber, clothing, toys, white goods, carpet, green waste & electrical appliances
• Green waste – weeds, grass, leaves, bark, shrubs, trees & untreated wood
• Mixed waste – general rubbish, green waste, concrete, pavers & bricks, clean fill, soil, clay & sand
• Concrete/bricks – concrete, concrete pavers, roof tiles & bricks
• Soil/dirt – small gravel, dirt, soil, clay & sand

We offer a variety of sizes to suit your needs.

Our sizes range from 1.5 to 30 cubic metres and include 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 15, 20 and 25.

We also have a helpful skip bin size page that will help you choose the ideal size skip bin for your needs. If unsure, use the calculator to decide what size you require, or call us on 1300 791 132, and our friendly staff can help.

If you’re unsure, our skip bin size page will point you in the right direction! We have a helpful calculator on this page that can guide you in making your decisions. If you are really unsure, please call us on 1300 791 132, and our staff can help you.

Any waste that is deemed hazardous is not acceptable to be placed inside the skip bin. Materials that fall under this umbrella include paints, solvents, liquids, food, rotten materials and asbestos.

If you need to dispose of any of these materials, contact your local council, which will direct you to the correct place to do so.

In some areas, disposal of mattresses, televisions, tyres, and computer monitors may incur extra costs. Contact our supplier to find out if your area is exempt or liable for these charges.

Yes. The general and green waste skip bins have a weight limit, and a charge is applicable if you exceed the limit.

For a general or green waste skip bin, the limit is 150kg per cubic metre.

There are no weight limits for mixed waste skip bins, Concrete and Dirt and Soil Bins.

When you sign the terms and conditions that we issue, you do so on the understanding that should your bin go over the limit, you are liable for the excess charge. When your waste is collected, it will be weighed at a certified tip. If your waste exceeds the above limits, the supplier will notify you and bill you accordingly. You will be provided with a certified docket slip from the tip to verify the weight.

The following bins don’t have a weight limit:

• Concrete/Bricks
• Soil/Dirt
• Mixed Waste

However, we are strict about the contents of the bin, and if incorrect rubbish is placed in a bin, additional charges will be added.

Skip bins should not be filled any higher than the top of their sides.

When filling the skip bin, whether it is stationary or in transit, you should do so in a way that will prevent the contents from spilling over.

No – hazardous waste is not permitted in the skip bins.

In order to dispose of hazardous chemicals safely, contact your local council. Some hazardous chemicals include:

• Solvents
• Paint
• Acid
• Laboratory waste
• Oils
• Grease traps

Yes. As long as your driveway is at least 3 metres wide and can accommodate a normal truck with a 9 cubic metre skip bin. There should be no low-hanging trees, power lines, or anything else that could get in the way of access and placement of the skip bin.

If you think there could be a problem regarding access, your supplier will offer you some solutions if you contact them directly and can usually send a smaller truck.

There is no exact way of knowing you have asbestos unless you get a professional out to assess the items. As a general rule, houses that are pre 1985 tend to have some form of asbestos, usually in the bathroom or eaves of the house. It can also be mixed in with things such as old roof tiles, corrugated roofing and electrical metre boards. If unsure, seek the advice of a professional.

Yes. But first, you must purchase 200-micron polythene heavy-duty plastic (black or orange builders plastic)from any hardware store and line the bin with enough of it so that its form hangs over the close and seal off the asbestos in the skip bin. The plastic must then be sealed with builder’s or strong duct tape when transported. The skip will be disposed of at an appropriate landfill site, and no other materials will be placed in the bin with the asbestos.

All asbestos bin orders must be placed directly with our office and not online. Not all suppliers will collect asbestos.

Yes, but it must be treated as if it is asbestos, and the rules above must be followed.

This is fine as long as the bin won’t block any pedestrian access or utility pits. Check with your council to see if you need a permit to place the bin on the nature strip. If so, this will need to be arranged before delivery.

Access to the area where the bin will be situated on the day of delivery/collection is required from 7 am, so you must ensure this is available (including letting the neighbours know). Should the driver not be able to get to the right place, you may be charged a call-out fee to send the driver again.

The best thing to do is double-check with your local council.

Yes, as long as the council has provided the correct permit.

Unfortunately, no. This is not possible as the hoist to deliver the skip bin will be higher than the roof of your garage or carport and could cause damage.

The truck usually requires a 3m clearance. If you’re worried that access is a problem, contact the supplier directly in order to form a solution.

City dwellers and business owners have their own unique set of problems with parking and access. We know this, but they still need to skip bin hire just as much as suburban people.

So, there are a few things to consider if your property is on a busy city street. First, you will most likely need a skip bin permit from your local council. This is because you probably won’t have a garden for your skip bin.

Parking a skip bin on a public street must be organised in advance. There are rules and regulations regarding where it can be parked, too. For example, in inner Sydney, skip bins may not be parked too close to crossings or other entrances and access points.

Other Australian cities have similar rules. The best way to ensure you’re within the law when you park your skip bin is to read up on the permit rules for your city and speak to us before booking.

Cost is dependent on the waste type of skip bin that you hire.

Enter your details on the website, and you will be offered the lowest price that meets your requirements. There are no obligations.

The standard length of time suppliers will allow you to keep the skip bin is between 3 to 7 days. However, if you require the bin for longer, most suppliers have a daily rate. Please remember when placing your orders that your quote may differ if you require the bin for longer. After placing your order, should you require the bin for longer than specified, please phone the supplier directly ahead of the collection to discuss the possibility of extended time.

If the bin hasn’t been booked out for another job and you have advised the supplier that you have not yet finished with it, you should be okay keeping it for extra time. Simply contact your supplier directly and discuss your needs.

All skip bins are paid for when ordering on the website.

We accept payment from all major credit cards.

Yes. All payments are carried out over our secure server.

You will be invoiced directly by the supplier and will pay the extra fees to them.

Of course! However, payment terms are strictly credit card only as we don’t offer accounts at this stage.

Yes, but your choice of suppliers won’t be as much as on a working day.

Unfortunately, we don’t offer a permanent bin hire solution, but we are looking into adding it to our list in the future.

No, wheelie bins aren’t supplied.

The majority of suppliers work on a 24-hour turnaround; however, booking in advance will ensure that you get the best deal and price.

We cover most of Australia and have a comprehensive supplier list in the major cities such as Melbourne, Adelaide, Perth, Sydney, Brisbane and more.

We always recommend returning to our website to get the best quote for your requirements when you need the skip bin.

Unfortunately not, but if you request a time, our companies will do what they can to deliver within the chosen time bracket. Calling your delivery driver on the morning your delivery is due will give you a good gauge of what time you will receive your skip bin.

Yes, just call your supplier, and they should be able to collect your bin earlier.

You may cancel or vary the order no later than 3 business days prior to your bin is delivered. If you cancel later than this, there will be a cancellation fee of 10% of the total amount. If you cancel on the day, you will be charged 20% of the total amount.

Upon your refund, you will be reimbursed with the original amount minus the cancellation fee after you cancel.

Unfortunately, you are responsible for your bin from the point of delivery to the point of collection. We offer no responsibility if somebody else uses your bin and recommend that you have the bin on your property to prevent misuse.

Damage doesn’t usually occur. However, there is always a risk. If you are worried, we suggest laying timber down for the skip bin to be delivered on top of is a good precaution. Skip bin trucks are heavy vehicles on soft or drenched grass, likely to leave an impression. All our suppliers and drivers take the utmost care when delivering the skip bins.

Some do, some don’t. If you require a skip bin with a door, we recommend that you request this when placing your booking. Most Marrel skip bins above 3 cubic metres come with a door for wheelbarrow access. However, it is best to request this when placing the booking and contact the supplier once the booking is placed.

Around 80% of the waste we collect from you will go to a waste transfer station, where it is responsibly sorted and separated to reduce the amount of waste going into our landfills.

All recyclables then go on to create new raw materials such as newspapers, aluminium, wood chips and many more. There is usually around 20% left that then has to go to a landfill site, which is covered with a membrane so that the rubbish doesn’t affect the surrounding area.

This is one of those questions people think about when they first order a skip bin, especially if they live in an area with a large population.

Inner cities and dense suburban areas are often the targets for fly-tipping. People are often on the lookout for a handy place where they can illegally dump their junk.

Don’t let your skip bin be one of them!

One way to avoid sneaky junk dumpers is to place your skip bin within the bounds of your own property. As in, your garden!

Not many people would dare to venture into your garden with their old bikes and broken gym equipment – especially if you have security cameras as many of us do these days.

Having your skip bin in your garden is also a really good idea because it’s much easier for you to access when you’re filling it up.

Plus, you’ll have to pay for a permit if you have your skip bin on the road. No permit is needed as long as the skip bin is on your own land.

One way to stop the sneaks is to have a covered or lidded skip bin, which is lockable, but this isn’t always possible. So, a good alternative is to throw a tarp over the top of your skip bin at night. This will usually be enough to deter possible dumpers – they don’t want to hang about moving tarps – they want to dump and run!

Keep your exterior lights on whilst your skip bin is in place. This will remove the cover of darkness, making it much less likely that people will try to use your skip.

This might seem like a silly question, but it’s really not. Many people who are new to skip bins imagine a skip to be just a big, tall, empty vessel. How is it accessed? What about heavy rubbish?

The simple answer is that skip bins have a hatch at the rear. This hatch “flaps” down to create a ramp, which means you can push a wheelbarrow up it.

With this in mind, you can empty concrete, bricks, rubble, timber and metals into your skip without breaking your back.

The answer to this one is definitely not to throw it all in! Think a little about how to pack the waste into the skip bin because doing that will save space. If you throw items inside randomly, you will create air pockets and gaps, which is wasted space.

Start by laying flat rubbish down in the base of the skip bin, such as planks of wood or old doors. Always break rubbish down if possible. For example, if you’ve ripped out your old bathroom cabinet, don’t put it into the skip bin whole—break it down into flat pieces.

Don’t put light, flyaway rubbish on the top of the skip bin. Try to contain it inside other waste or underneath heavier items. This lowers the risk of the rubbish blowing out of the skip in the wind and littering your neighbourhood.